Safeway, a supermarket chain in America, established in 1915, has been a leading brand in grocery retail industry. Headquartered in Pleasanton, California of US, this supermarket has expanded its branches over 894 locations in the US. Safeway has begun to measure their customers’ satisfaction through an online survey. This way of collecting feedback from customers will enable Safeway to provide exceptional service to those customers. Are you a Safeway customer and don’t know how to proceed with this survey? Let me tell you the process so that you can leave your feedback about Safeway services. Just have a look at it.
With more than 2520,000 employees, Safeway has been successful in providing their customers with different types of best quality food products. Although Safeway has focused on grocery products, they have started to provide people of different geographical locale with some other products. Safeway products include:
- Safeway Customer Satisfaction Survey
Hey! Have you ever shopped from Safeway? Believe me, it has been the most trusted brand for supplying best quality grocery goods. Guys, don’t forget to complete Safeway Survey. Safeway has introduced a customer satisfaction survey where you can participate if you are a Safeway customer. Isn’t it interesting enough? Wait. Let me clear your doubts about what this survey is actually for.
The priority of any organization is its customers and without satisfying them, the organization cannot continue its business. Therefore, it appears to be important for any organization to keep track of how their customers are satisfied with their service. Safeway survey is nothing but a way of knowing customers’ feedback, complaints, and suggestions regarding the service provided by Safeway.
Safeway has been able to expand their business over 894 locations in the US only because they have gained customer satisfaction to a great extent. A survey on customer satisfaction will also enable Safeway to enhance service quality in future. As attaining customer satisfaction happens to be the ultimate goal of an organization, this initiative of Safeway is really something new and appropriate.
Operating under the slogan “Ingredients for Life”, this America-based supermarket chain also offers existing rewards to their customers for completing that survey.
- Aim of Survey
Safeway is preferred by a huge number of people of the United States of America as a one stop location for their Grocery needs and other food-related items. This success is understandable from the 2000 stores that are being operated by the company across 33 states within the country. The Safeway Customer Satisfaction Survey has thus been built by the experts of the company so that they can understand the views of consumers related to the products that are bought by them. The survey aims to understand the demands and needs of people so that they improve themselves and thus accelerate customer satisfaction within less time and gain a competitive advantage in the markets of ability US.
- Safeway Customer Feedback Survey Rules and restrictions
Safeway has strictly fixed some rules and regulations for its customers. Each of them is also not eligible for the survey. All these rules set by Safeway are given below for your convenience:
- The customer needs to 18 or 18+ for gaining eligibility for completing this survey.
- He/She requires to have a PC, laptop or smartphone with a strong internet connection for an uninterrupted experience with this survey.
- That user must be a 50 United States legal resident.
- The customer who wants to complete this Safeway Customers Satisfaction Survey needs to have proper knowledge of Spanish or English.
- He/She requires to have a valid receipt of Safeway after recent purchase.
- The survey needs to be completed within a sweepstake time frame limited by Safeway.
- Safeway has fixed a limit of one reward/prize per household/person.
- Those prizes offered by Safeway are non-returnable and non-transferable.
Safeway does not offer any cash substitution or redemptions as a reward.
If you are eligible for fulfilling these criteria mentioned by Safeway, you can go to attend this Safeway Customer Satisfaction Survey after having purchased any product supplied by Safeway.
- How to do Safeway Survey
Are you thinking about how to proceed with this survey? Don’t worry. We are here to help you. You can only continue with this process of completing the survey once you have acquired eligibility clarified by Safeway. Just follow this step by step guide and you can clearly understand how to complete this survey:
- Visit the webportal for online Safeway Survey @www.safeway.com/survey.
- Select a language for this survey as per your convenience. You will find two options:
- Enter code for survey which is printed at the bottom of your purchase receipt.
- Put your valid email address.
- Click on “Next”.
- Then you have to answer some survey questions. Try to be honest while answering as per your recent Safeway visit experience.
- Again click on “Next” button.
- You will get a chance for filling the textbox with your complaints against Safeway and the problems faced by you at the time of your visit. Safeway has also given you an opportunity to suggest something about their services.
- Then click on “Next”.
- You will be asked to fill some fields with your details such as:
- Your name
- Email ID
- Your Contact Number
You have to enter all these details in sweepstake.
- Finally, you need to click on “Finish” button for completing this survey.
After all these, you will have one automated sweepstake entry. You have to wait for next draw. If you become a lucky winner, Safeway will inform you later on using these contact details provided by you through this survey.
- Safeway Contact Details
Safeway contact details are provided here so that you can contact them for any problem.
Name of the Office: Safeway Corporate Office
Address: Safeway Inc.,5918 Stoneridge Mall Rd.Pleasanton, CA94588
Contact Number: (925)467-3000
Fax Number: (925)467-3323
Safeway Customer Service Contact Number: 1-877-723-3929
- Safeway Official Website: www.safeway.com
- Safeway Site for Customer Survey: www.safeway.com/survey
Safeway provides rewards to the people participating in the survey after every 30 days. Choice of the winner is done in a random format by taking into consideration the names of all the people who have participated in this survey within a span of 30 days. The rewards of the company from the survey include a Gift Card of Safeway worth $100 or an amount of $100. These rewards are provided to the winner after assessment of all the details and checking its accuracy!
Now you have given all details about Safeway and its Customer Satisfaction Survey. Won’t you like to visit and shop from Safeway? Most of the customers have given positive feedback about Safeway’s services. What about you? Shop from Safeway right now and see how they serve you. If their service doesn’t seem satisfactory to you, you have the option of Safeway Customer Satisfaction Survey for lodging a complaint. While you are happy with their service, don’t forget to give a positive feedback through this survey. Your feedback will help Safeway in enhancing their service quality. Have a great shopping experience with Safeway. Thank you!